Privacy policy


Last Updated: October 3, 2026

EnXora operates this store and website, including its content, features, tools, products, and services (collectively, the “Services”). Our store uses the Shopify platform to provide these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our store, use our Services, make a purchase or other transaction, or communicate with us.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and process your personal information.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with EnXora, we may collect:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Payment Information: Information necessary to process payments and transactions.

  • Account Information: Username, password, preferences, and account settings, where applicable.

  • Order and Transaction Information: Products viewed, added to your cart, purchased, returned, exchanged, or canceled.

  • Communications: Information you provide when contacting EnXora or requesting customer support.

  • Device Information: Browser type, IP address, network connection, and other technical identifiers.

  • Usage Information: Information about how you use and navigate our store.

How We Collect Your Information

We may collect personal information:

  • Directly from you when you make a purchase, create an account, contact us, or use our Services.

  • Automatically when you use our store, including through cookies and similar technologies.

  • Through Shopify and other service providers that help us operate our store.

  • Through business partners or other third parties, where applicable.

How We Use Your Information

We may use your personal information for the following purposes:

Providing Our Services

This includes:

  • Processing payments.

  • Managing and fulfilling orders.

  • Arranging shipments.

  • Processing returns and exchanges.

  • Managing customer accounts.

  • Providing customer support.

  • Improving and personalizing your shopping experience.

Marketing and Advertising

We may use certain information to send marketing or promotional communications and display advertisements related to our products and Services, in accordance with applicable laws and your preferences.

Where applicable, you may unsubscribe from promotional communications.

Security and Fraud Prevention

We may use information to protect our store and customers, authenticate accounts, detect potentially fraudulent or illegal activities, and maintain a secure shopping experience.

Communicating With You

We may use your information to respond to inquiries, provide customer support, and send information related to orders, accounts, returns, or other Services.

Legal Compliance

We may use or retain information when necessary to comply with legal obligations, respond to valid legal requests, protect our rights, or enforce our policies and terms.

How We May Share Personal Information

We may share certain personal information when necessary to operate EnXora, including with:

  • Shopify, which provides the technology platform for our store.

  • Payment processing providers.

  • Shipping companies and services related to order fulfillment and delivery.

  • Technology, storage, analytics, and customer support providers.

  • Marketing and advertising partners, where applicable.

  • Authorities or other entities when necessary to comply with legal obligations.

We do not share personal information except when necessary to provide our Services, operate our business, comply with legal obligations, or as otherwise permitted by applicable law.

Shopify

Our store is powered by Shopify.

Shopify may collect and process personal information related to your access to and use of our store to provide and improve its services.

Information provided to our store may be processed by Shopify and service providers operating in different countries.

For more information about how Shopify processes personal information and the rights available to consumers, please refer to Shopify's Privacy Policy.

Cookies and Similar Technologies

Our store may use cookies and similar technologies to:

  • Maintain website functionality.

  • Remember your preferences.

  • Analyze how our store is used.

  • Improve the shopping experience.

  • Support marketing and advertising activities, where applicable.

The options available to control cookies may depend on your browser, device, and location.

Third-Party Websites and Services

Our store may contain links to websites or platforms operated by third parties.

EnXora does not control the privacy or security practices of these third parties. We recommend reviewing their respective policies before providing any personal information.

Children's Information

Our Services are not specifically intended for minors, and we do not knowingly collect personal information from minors where doing so is prohibited by applicable law.

If you are a parent or legal guardian and believe that a minor has provided us with personal information inappropriately, you may contact us to request its deletion.

Data Security and Retention

We take reasonable measures to protect personal information.

However, no system for transmitting or storing information can guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, manage accounts and orders, resolve disputes, and comply with legal obligations.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to certain personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of certain information.

  • Object to or restrict certain processing activities where permitted by applicable law.

  • Manage your promotional communication preferences.

We may need to verify your identity before processing certain requests.

We will not discriminate against customers for exercising their privacy rights under applicable law.

International Data Transfers

Your information may be stored or processed outside the country or region where you reside, including when we use international service providers such as Shopify.

Where required by applicable law, recognized safeguards will be used to protect such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, or legal requirements.

When changes are made, we will update the date indicated at the beginning of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a request regarding your personal information, please contact EnXora.

Email: support@enxora.shop

EnXora

© 2026 EnXora. All Rights Reserved.